Big Picture

Productivity Paradox

Balough, Ann. "How Paper Facilitates the Way People Work." Records and Information Management Report 17, no. 7 (2001): 1-16.

* Brooks, Frederick P. The Mythical Man-Month: Essays on Software Engineering. Anniversary ed. Reading, Mass.: Addison-Wesley Pub. Co., 1995.

Landauer, Thomas K. The Trouble with Computers: Usefulness, Usability, and Productivity. Cambridge: The MIT Press, 1995.

Norris, Floyd. "Productivity: An Exaggerated Boom May Soon Be a Bust." New York Times, May 11 2001.

Strassmann, Paul A. Business Value of Computers: Information Economics Press, 1990.

. Information Payoff: The Transformation of Work in the Electronic Age: Information Economics Press, 1984.

. Information Productivity: Assessing Information Management Costs of U.S. Corporations: Information Economics Press, 1999.

. The Squandered Computer: Evaluating the Business Alignment of Information Technologies: Information Economics Press, 1997.

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